Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Our crew of techs will try their best to answer to your advice demands in up to 1 hour. If, however, the situation you have stumbled upon needs some help from the Administrators’ =Dept,= we are going to send the ticket to the administrator on duty and will write a note to inform you.

  • Top quality support service

  • Qualified Tech Assist Service

  • We offer you 24 hours a day client help and support by using a ultra–fast ticketing application integrated into your Control Panel. You’re able to contact us all the time about any of the software applications that come installed in advance on your virtual server, this includes the desired Linux OS version, the server management panel and our custom produced Web Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Web Control Panel that comes gratis with your VPS has an internal articles base. You’ll find a variety of descriptive how–to articles and reviews and a collection of step by step video courses that present all the necessary site administration duties. You can get access to them by pressing the Help or Video keys in the top right side of each Control Panel section.