Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all of our cloud website hosting packages, meaning each individual help inquiry you submit is going to be responded to in less than one hour maximum. Our support team members have been qualified to swiftly solve any situation and to present you with relevant guidance on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any issue you may have in connection with our products and services. We’ve got employees working on daily basis to provide you with help and support anytime required. You could use the ticket system or drop an e–mail whenever you want, alternatively you can pick–up the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guidance while performing tasks within the Control Panel, you could always select the Help control key and track down your problem in the listing of articles that will appear. We have as well turned almost all the content articles into instructional videos. The list of videos will load if you pick the Videos button available in the top right angle.