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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A context menu will appear. It comprises comprehensive info about all the operations that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge array of video tutorials illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by real persons and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, we have a great team of technical support engineers available 24x7 and eager to help you with any issue. Each support ticket you submit will be responded to in less than sixty minutes (the average support ticket response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323711

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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